Why Bots are the Future of Outreach and User Interface
Have you ever received an automated message from someone who you just followed on Twitter, and realised that it hasn't actually been written by them as a thank you for following, but rather it is the standard message that their account sends to all other accounts that follow them?
Have you ever been to the website for a product or service you're interested in and had a popup chat greet you and ask if anyone can help you?
The reality is bots and automated messaging systems are becoming more and more commonplace because they are an efficient way of dealing with people who will typically have the same questions, problems, and concerns.
Wolf on Moon creates bots in order to interact with various digital services.